Homefaqs
Questions we get every day
Do I have to pay anything before delivery?
No. Cash on Delivery is our only payment method. You pay the rider in cash when the parcel reaches you — after you've opened it and checked the pieces. Nothing is charged when you place the order.
How long does delivery take?
Lahore, Karachi, Islamabad and Rawalpindi: 2–3 days. Faisalabad, Multan, Peshawar and Quetta: 3–4 days. Everywhere else in Pakistan: 4–6 days. Orders placed before 4pm go out the same day.
What does delivery cost?
A flat Rs. 300 anywhere in Pakistan, whatever the order comes to. Express 1–2 day delivery in the major cities is Rs. 450. The exact fee is quoted at checkout before you confirm, so there is never a surprise at the door.
Can I exchange a wrong size?
Yes, within 7 days of delivery, as long as the piece is unworn with its tag on. Message us on WhatsApp with your order number and we arrange collection. In Lahore we collect and re-deliver on the same run at no charge.
Can I cancel after ordering?
Free of charge for 24 hours after placing the order, from My Account or by WhatsApp. After that the parcel is usually already with the courier — you can still refuse it at the door.
Is the fabric safe for a newborn?
Our newborn range is 100% cotton with flat seams, covered zips and no loose buttons or beads. Every piece is pre-washed so it's soft on day-one skin, and the fabric composition is printed on each product page.
How does the bundle discount work?
Put any three pieces in your bag and the cheapest one comes off the total automatically at checkout. It stacks with sale prices but not with coupon codes.
Do I need an account?
Yes — it takes a minute and it's how we verify addresses for Cash on Delivery. It also keeps your addresses, your children's sizes and your order history in one place. You can sign in with Google if you prefer.
A real person answers WhatsApp between 9am and 11pm, every day.


